Refund policy

Return & Exchange Policy-

Product should be returned in the same condition as received, with original packaging, invoice, and tags.
Partial returns are accepted; you can request return for one or all products in your order, a complete unboxing video is mandatory for claim validation.
For wrong, empty, used, or incomplete products, a complete unboxing video is mandatory for claim validation.
Claims submitted without the unboxing video will not be eligible.
Please note that shipping charges are non-refundable for customer returns. Only the product value will be refunded.
In case of exchange and return only size level change is possible we will not accept any change in article and color.
If the customer raised the exchange then customer will only get the exchange order he will not get any refund.
In case of exchange order if the product got out of stock then he will get the gift card only.
Non-Returnable Items

In case of prepaid refunds will be issued to the original payment method within 5–7 working days once the shipment marked return is picked in our system.
Items must be returned in perfect condition with original packaging.
Non-compliant returns will not be accepted.
Returns, exchanges, or refunds are not available for international customers due to high shipping costs.
Refunds for Cash on Delivery will be provided in terms of Gift card. The validity of the Gift card will be for 1 year from the date of accrual.

Note: We recommend trying shoes on a carpeted surface to avoid damage. Avoid using the product outdoors before deciding to keep it.